Training & Development Specialist Job Description

The job of the Training & Development Specialist is to establish for the purpose/s of planning, organizing, and coordinating, a wide variety of training activities; conducting orientation sessions; and arranging on-the-job training for new employees within established guidelines and standards. The Training & Development Specialist possesses the knowledge and expertise in finding gaps in skills and competencies of employees and delivers tailored training programming. The Training & Development Specialist designs programs which fit and set the right qualification criteria for training participants. 

Essential Functions

• Collaborates with a variety of internal and external stakeholders (e.g. Regional Managers, the COO, vendors, corporate Planet Fitness, etc.) for the purpose of understanding the business learning needs and performance gaps identifying employee-training needs within the organization.
• Conducts a variety of employee trainings (e.g. new employee orientations, Employee Reviews, Applicant Interview training, BER training, etc.) for the purpose of facilitating post-employment education of employees to meet department and organizational objectives and outcomes.
• Establishes performance objectives, learning outcomes, and assessment tools, utilizing established instructional theories and design principles. Provides post training follow up and learner desk-side support as needed to support learning transfer.
• Develops individual trainings for employees for the purpose of supporting supervisor-directed employee growth plans in compliance with organizational outcomes.
• Evaluates training materials (e.g. training data, instruction outlines, text and handouts, evaluation of training effectiveness, etc.) for the purpose of implementing training activities that address identified training needs in accordance with organizational objectives and guidelines.
• Develops blended, classroom based instruction and eLearning programs.
• Facilitates a variety of meetings and activities (e.g. trainings, team-building activities, updates on HR processes, etc.) for the purpose of presenting and disseminating necessary information for making decisions, increasing the efficiency and effectiveness of HR communication to the organization, and enhancing excellent customer service.
• Maintains a variety of manual and electronic files and/or records (e.g. training procedure manuals, guides, course materials, handouts/visuals, training records, required reports, etc.) for the purpose of providing up-to-date reference and complying with any regulatory requirements and established guidelines.
• Monitors training costs for the purpose of ensuring services are provided in compliance with department and organizational budget objectives and guidelines.
• Plans and organizes employee trainings and materials (e.g. required certification trainings, professional development in health/safety compliance, education, business, and technical areas; including training manuals, guides, handouts, visuals, etc.) for the purpose of implementing training activities that address identified training needs in the organization.
• Maintains and updates existing curriculum and course materials, working with appropriate subject matter experts or other team members to procure new or updated information.
• Maintain the Human Resource Management (HRM) tool for the organization.
• Provides regular updates to the Chief Operating Officer and the Director of Human Resources of the status of all design and development activities, completion of milestones and potential conflicts.
• Prepares a variety of written materials (e.g. reports, memos, letters, thank-you notes, refunds, name tags, sign-in sheets, class lists, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.
• Researches a variety of information and aligns with corporate Planet Fitness (e.g. courses, materials, training consultants, etc.) for the purpose of developing new programs that meet employee-training needs.

Job Requirements: Minimum Qualifications

Skills, Knowledge and Abilities

SKILLS are required to perform multiple, technical tasks with a need to occasionally upgrade skills in order to meet changing job conditions. Specific skill-based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment, including using pertinent software applications and presentation technology equipment; preparing and maintaining accurate records; planning and organizing projects; and adult classroom management.

KNOWLEDGE is required to compose a variety of documents, and/or facilitate group discussions; and analyze situations to define issues and draw conclusions. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: time management skills; concepts of grammar and punctuation; office application software; principles of adult learning and organizational theory; developing employees; and compliance trainings.

ABILITY is required to schedule a significant number of activities, meetings, and/or events; often gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to independently work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using defined methods. Ability is also required to work with a diversity of individuals and/or groups; work with a variety of data; and utilize job-related equipment. Independent problem solving is required to analyze issues and create action plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is limited. Specific ability-based competencies required to satisfactorily perform the functions of the job include: facilitating internal groups in a classroom setting; communicating with diverse groups and individuals; meeting deadlines and schedules; working as part of a team; organizing tasks; researching information; working with frequent interruptions; and a positive and proactive personality.

Responsibility

Working Environment

Responsibilities include: working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; and tracking budget expenditures. Utilization of resources from other work units may be required to perform the job's functions. There is a continual opportunity to have some impact on the organization's services.

The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; and significant fine finger dexterity. Generally the job requires 45% sitting, 10% walking, and 45% standing. This job is performed in a generally clean and healthy environment and requires 35% traveling within the organization.

Experience Education Equivalency

• Education - BA/BS required
• Minimum of 4-6 years of training content development and delivery experience for classroom, e-learning, and blended training programs.
• Proven ability to build relationships
• Self-starter, with ability to manage multiple priorities simultaneously
• Strong verbal communication skills
• Creative, out of the box thinker
• Ability to handle ambiguity
• Meticulous attention to detail

Maturity, poise, and professional demeanor

Demonstrated ability to effectively work on multiple assignments, activities or projects as required

Proficient in Microsoft Word, Excel, and PowerPoint

Preferred Certified in CPR