Planet Fitness Franchises
  • 04-Jan-2017 to 05-Dec-2017 (EST)
  • All New Mexico
  • NM, USA
  • Salary
  • Full Time

Are you looking for a career within the fitness industry? Join the growing team at Planet Fitness!  We are defined by our core values which are; INTEGRITY, SERVICE, TEAMWORK, EXCELLENCE and GROWTH. If you are searching for a company that offers a great culture, and exciting opportunities apply today and join our team!

 Why Work for ECP-PF Holdings, Inc.?

- Competitive Salary

 - Company contribution towards health benefits that includes: Medical, Dental, Vision, LTD, STD and Critical Illness

 - Paid Time Off benefits including 1 week Paid Time Off after 90 days and going forward, PTO acquired in accordance with the company's PTO policy based on years of service.

 

Our Mission

To provide a welcoming environment for people of all fitness levels to achieve their personal goals.

Our Vision

To be the premier Planet Fitness franchisee, while being the fitness partner of choice in each community that we serve.

General Manager

The General Manager will oversee the promotion of ECP-PF Holdings- Planet Fitness' Mission, Vision and Values while maintaining high quality customer service and financial returns. The General Manager will lead and support a team dedicated to delivering excellent customer service & revenue growth. This involves overseeing the operations of the club to ensure that all operations reflect ECP-PF Holdings- Planet Fitness' strong ethos, while being commercially sound through ensuring compliance with the Operational Budget for their club while providing and facilitating superior customer service.

 

Essential Duties and Responsibilities:

 People

  • To effectively recruit, induct, lead, manage, train and develop Assistant Manager, Front Desk employees, and Fitness Instructors to agreed procedures and standards.
  • To ensure the effective management of all staff to ensure adequate staffing levels throughout the business.
  • To give support to staff so they have the opportunity to develop their skills in the role and to achieve growth in sales.
  • To ensure that all performance issues, and other issues within the club, are addressed in an appropriate and timely manner.
  • To uphold the reputation of ECP-PF Holdings- Planet Fitness by maintaining high personal standards and projecting a warm, appreciative and welcoming attitude towards customers and staff.
  • To effectively communicate with the team, cascading information as relevant.
  • To promote a customer care approach within the business, investigating complaints or issues of poor customer care, both timely and efficiently.
  • To maintain and develop beneficial working relationships with other club managers to further the organization's objectives, including appropriate attendance at Management Team meetings.
  • To take responsibility for personal and professional development.
  • To ensure Management appraisals are completed annually.
  • Actively promote the Planet Fitness brand in local communities.
  • To promptly respond or triage on-line issues.

Performance

  • To grow sales profit, and to motivate staff to achieve this same goal.
  • As the General Manager, to ensure accurate and timely deposits.
  • To ensure and monitor compliance with policy, procedure and standards.

Operations

  • To monitor inventory in the club, ensuring there are adequate supplies.
  • To monitor and oversee scheduling and employee payroll.
  • Responsible for Brand Excellence Review coordination and on-going preparation.
  • Responsible for completing monthly self-inspections.
  • Ensure the accuracy of club documentation.

Property

  • To ensure the safety and security of people, and property, implementing effective administration in accordance with ECP-PF Holdings-Planet Fitness guidelines.
  • To serve as the Fire Marshall for the club to follow all emergency procedures.

General

  • To undertake all mandatory training as required by ECP-PF Holdings-Planet Fitness and participate in appropriate in-service training as and when required.
  • Maintaining the strict confidentiality of all information acquired especially with regard to staff.
  • To undertake an appraisal and personal development review annually and through self-development, continuously update and improve knowledge and competencies.
  • To manage all team members to ensure strong communication with the aim of developing effective working relationships. To providing regular feedback to assist with, motivation, performance management and continued support.
  • To take responsibility for being up to date with current policies and procedures and to adhere to these.
  • Toundertake any other relevant duties within the overall scope of this post as may be requested by the Chief Operating Officer.

 

Minimum Skills

  •  Ability to manage multiple responsibilities 
  • Solid work ethic with strong decision making skills 
  • Self-starter who takes initiative with minimal direction and supervision
  • Comfortable working a flexible rotating schedule
  • Basic computer, math, and communication skills require
  • Superior customer service skills, preferably in the fitness industry.
  • Solid supervisory, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic and energetic!
  • Strong problem resolution skills.

 

Minimum Qualifications

  •  Two years Supervisor or Manager experience in a restaurant or retail environment in a high volume atmosphere or two years Planet Fitness experience preferred.
  • Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)
  • A High School Diploma Or Equivalent required
  • A Bachelors Degree or fours years supervisor or manager experience preferred
  • Bi-lingual preferred.
  • Ability to relocate a plus.

 Planet Fitness is an Equal Opportunity Employer

The job requirements list is not a complete description of responsibilities, but the list reflects the general qualifications, duties and/or responsibilities necessary to perform this position. The Company reserves the right to revise the job description when circumstances are necessary for reasons like, but not limited to, new systems, technical developments, emergencies, work-load and/or personnel changes.

Planet Fitness Franchises
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